Work

A selection of the systems I've built - large-scale knowledge ingestion and rendering at Salesforce, and the documentation platforms and in-product help that came before it at Zoomin.

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  • Salesforce: Enterprise Knowledge Rendering

    Work

    Built the renderer for unstructured content in Salesforce Enterprise Knowledge, and led its metrics and telemetry.

    • Java
    • Spring Boot
    • AWS
    • Prometheus
    • Grafana
    • Data Cloud
    • Kubernetes

  • Zoomin + Salesforce: Unified Knowledge

    Work

    Co-developed the end-to-end ingestion framework behind Salesforce Unified Knowledge - connector to harmonization to storage and consumption API.

    • Go
    • gRPC
    • Postgres
    • Temporal
    • Data Cloud
    • Kubernetes

  • Zoomin: Documentation Platforms & In-Product Help

    Work

    Led customer documentation sites and the shared SSR/React platform behind them at Zoomin - plus the IPH embedded widget and the company's first GPT service.

    • React
    • Preact
    • Node.js
    • Server-Side Rendering
    • CSS